Critical Incident Response

This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.

For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.

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We aim to reduce biopsychosocial barriers and physical deconditioning associated with not working through our Recovery and Wellness Initiative – providing holistic support to employees with physical injuries, unable to return to work, indefinitely or for a limited time, due to a lack of suitable duties provided by their employer.

Our team of allied health professionals, based across Australia, engage with individuals to provide support through treatment plans and assist with their recovery.

Under the Recovery and Wellness Initiative services, conducted at an employee’s home or local park, are tailored to the individual’s lifestyle and wellbeing. Our allied health professionals bring the same injury and workplace educational focus to the external setting to enable an easier transition back to work once suitable duties are available.

Our collaboration with other stakeholders such as a treating doctor, allied health or rehabilitation provider, is key to the success of the Recovery and Wellness Initiative.

The Initiative Offers:

  • Psychosocial education to limit potential for secondary overlay to impact return to work.
  • Biological/Psychosocial support to minimise the potential for pain, dysfunction or fear avoidance.
  • Nutrition and diet advice to enhance recovery prospects and reduce weight gain while not working.
  • Functional education for the safe and sustained performance of activities of daily living and the incorporation of these into a work hardening approach.
  • The prescription of graded exercises in collaboration with treating health professionals.
  • Participation in medical case conferencing if or as required with rehabilitation consultants.
  • Guidance on sleep hygiene, community engagement and social interaction as key features of wellness and recovery.
  • A maximum of eight weeks intervention with the frequency of sessions each week tailored to meet individual needs.

Participants in the RAWI have enjoyed the personalised nature of the program, appreciated the support provided by all stakeholders and reported improvements in their general lifestyle.