In accordance with the advice of the Australian Government and Department of Health, we ask that clients who have been in, or transited through, mainland China, Iran, South Korea or Italy in the last 14 days, or who have been in close contact with a confirmed case of COVID-19 in the last 14 days, do not attend Altius Group offices. We also request that clients who have been in, or transited through Cambodia, Hong Kong, Indonesia, Japan, Singapore or Thailand AND experienced a fever or cough in the last 14 days, not attend Altius Group offices.

Critical Incident Response

This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.

For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.

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Manager Assistance Program

Workplace managers and supervisors gain access to our clinical and organisationally-trained psychologists for support dealing with the mental health, resilience and wellbeing of their employees. Our MAP provides vital support for issues ranging from managing difficult behaviours, performance and stress management to organisational change and redundancy support.

Our approach is friendly, caring and focused on practical solutions. As we understand the importance of dealing with issues as they arise, our psychologists offer swift availability for appointments and respond immediately to critical incidents and trauma, with face-to-face, phone or Skype appointments available.

As part of both the MAP and EAP, PeopleSense by Altius psychologists are available to employees 24 hours per day, 7 days a week for emergency situations, including critical incidents.

The Manager Assistance Program (MAP), as part of the Employee Assistance Program (EAP), helps workplace managers and supervisors deal with issues, such as:

  • Concerns about an employee’s fitness for work
  • Performance management
  • Organisational change
  • Managing difficult behaviours
  • Retrenchment/redundancy/career transition
  • Workload
  • Stress management and work life integration
  • Enhancing resilience

We are proud of the close relationships we develop with our clients and customers – we take the time to understand and appreciate an organisation’s culture so that we can provide relevant advice and deliver tailored solutions to our clients.

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Phone1800 258 487

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