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Critical Incident Response
This is the phone number for a critical incident response only and goes direct to PeopleSense by Altius.
For Altius Group general enquires, please contact us or call us at 1800 258 487 during business hours.
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About Us
We are a team of nationally accredited allied health professionals dedicated to providing a range of comprehensive health, injury management and recovery services and delivering tailored preventative health programs. Navigating the complex nature of injuries, individuals, work and home environments, relationships and personal injury schemes – is what we do best.
With access to Altius Group’s network of specialists, we’re able to offer innovative rehab solutions to address a range of factors impacting an individual’s recovery – including medical, psychological, physical, social and financial. We’re able to assess an individual’s or an organisation’s needs and then connect the services required from our adjoining business subsidiaries.
Our work is based on the philosophy that work and independence are critical to health and wellbeing. We know that recovering at work, while often difficult, leads to more rapid and sustainable health outcomes.
We have an in-depth understanding of physical and psychological health conditions that impact individuals as well as organisations. Just as no two individual cases are the same, our solutions also vary as it's important to us to identify the services best suited to achieving timely, cost effective and sustainable outcomes for all parties involved.
Our programs are backed by the latest, evidence based personal injury research, delivered by a team with years of field experience and a strong commercial awareness of the most cost-effective solutions.
Through years of industry experience and evidence based assessment tools, we are also able to recognise the best preventative health strategies to deliver benefits to individuals and workplaces. We offer a range of tailored solutions aimed at preventing injury and optimising health.
Rehabilitation Services by Altius Group is independently recognised as an industry leader in the rehabilitation space – and we pride ourselves on staying that way. As workplace rehabilitation is complex and sensitive work we value our team of experts, who not only have the best of industry experience and expertise, but a real passion for people.
Our Approach
Our approach to service is based on what is best for an individual or an organisation – we identify our client’s needs and provide tailored solutions to achieve the best possible outcomes. These solutions are supported by science and the best of professional expertise.
Health issues impacting individuals and workplaces are complex and varied. As a multidisciplinary team we’re able to work through physical, medical, psychological, social and financial complexities. For employees and employers – it means we’re able to adopt an holistic approach, taking care of our client’s complete rehabilitation needs for an optimal, timely recovery.
Our clients value our industry unique approach, which includes:
An Applied Biopsychosocial Approach: Using evidence-based assessments we identify the physical, psychological and social barriers impacting our client’s health, enabling our consultants to target key areas and prioritise interventions for maximum benefit and sustained return to work outcomes.
Low Individual Consultant Case Loads: We have found our industry low case load per consultant supports consistently rapid, personalised response and engaged service delivery. This results in timely intervention and achievement of goals. Coupled with no minimum billing requirements, all staff members are wholly focused on delivering quality in a timely manner, with integrity.
Consultants Trained to Negotiate and Communicate: Each of our consultants undertake externally facilitated training in professional communication and negotiation skills. This allows us to communicate well with our clients, in a way that empowers them, and supports positive outcomes during medical case conferencing and workplace based meetings.
Commercial Acumen: Our consultants understand and seek to manage claims costs in collaboration with the insurer. This understanding helps consultants to provide a service that not only provides optimal health outcomes for the individual, but a service that also delivers optimal commercial outcomes.
Communication Protocols: Communication will be tailored to you, our client. We consider clear, regular communication critical to achieving rehabilitation goals.
Rehabiliation Services
Baseline Employee Health Screening
With lifestyle factors impacting significantly on workplace absenteeism, productivity and...
Claims Analysis, Reviews, Strategy and Support
As one of the highest insurance costs for a business can be workers compensation, we work with...
Critical Incident Response
The Critical Incident Response (CIR) intervention is designed to provide psychological support for...
Enhanced Recovery Program
Psychosocial Problems - We enhance recovery from primary physical injuries through an early...
Ergonomic Workstation Assessments
We help to promote employee wellbeing, increase efficiency, decrease the risk of injuries, reduce...
Functional Capacity Evaluations / Functional Assessments
Physical and Psychological - Our allied health professionals assess, and provide recommendations...
Home and Workplace Modifications
Our allied health professionals visit workplaces, including those of remote workers, to assess the...
Home Office Assessments
Our tailored Home Office Assessments ensure those working remotely benefit from good ergonomics -...
Job Preparation and Outplacement Services
We assist injured workers to develop important job seeking skills when they can no longer carry out...
Job Task Analysis
A thorough Job Task Analysis is the cornerstone to a range of workplace injury prevention and...
Manual Task Training
With over a third of workplace injuries associated with manual tasks, we guide employees through...
On Site Physiotherapy
Our accredited physiotherapists help organisations prevent or manage injury proactively in the...
Physical and Psychological Claims Management
Working with employers, insurers and brokers, we assist with managing the bigger picture...
Physical and Psychological Workplace Assessments
Our physical and psychological workplace assessments, carried out by Altius Group's psychologists...
Pre-Employment Functional Assessments
Our Pre-Employment Functional Assessments are a valuable part of the recruitment process and help...
Progressive Goal Attainment Program (PGAP)
PGAP is an evidence-based program that aims to prevent or reduce the severity of disability...
Psychological Functional Capacity Assessments
Our PeopleSense psychologists combine their expertise with evidence based assessment tools to...
Redeployment Services
On occasions where functional or psychological limitation prevents a return to prior employment,...
Return To Work Coordinator Services
We aim to make the complexities of injury management and the return to work process less...
Return to Work Support
We assist employees to overcome a range of challenges impacting on their transition back to work...
Revive Program
For workplace engagement - Our training empowers clients to shift their mindset, adopt positive...
Safety System Development and Implementation
The Safety System is the framework for an organisation to manage its work health and safety. We...
Vocational and Transferable Skills Assessments
Our professional assessments provide a solid foundation to help individuals navigate their future...
Vocational Counselling
In a contemplation phase of employment a client is highly ambivalent and not thinking about...
Workplace Ergonomics for the Office Environment
Workplace ergonomics training helps employees create a better match between themselves, the work...
Employee Wellbeing Programs
Employers increasingly recognise the risk associated with poor employee health and wellbeing. At...
How We Help
- What can I expect once I am referred to Rehabilitation Services?
- What is the role of Rehabilitation Services in my recovery and return to work?
- Who do I speak to about my compensation payments and entitlements?
- What are my obligations as a worker receiving compensation?
- Does Rehabilitation Services work for my insurer?
- Our organisation has a lot of injury claims, what can Rehabilitation Services do to help reduce the incidence of injury within my company?
- How much will it cost to have Rehabilitation Services involved in my organisation?
- Where are your service locations?
- Can I refer someone to Rehabilitation Services that doesn’t have a claim but is struggling at work?
Rehabilitation
We work with individuals and organisations to expertly identify and co-ordinate rehab services that will be best suited to achieving a timely, cost effective and sustainable outcomes for all parties involved.
Return to Work Case Management
We assist individuals with physical and psychological injuries overcome obstacles preventing them from resuming a full and productive life. Our occupational therapists, psychologists, rehabilitation counsellors and exercise physiologists are allocated cases to correspond with their expertise to ensure efficient and effective interaction between all affected parties to achieve safe and timely outcomes. Our consultants are well versed in relevant legislation and best practice guidelines to ensure all parties are suitably consulted and considered in the return to work process. Intervention is proactive, goal-focused and correspondingly cost-effective. Our Recovery at Work plans and reports are directive, evidence-based and transparent.
Injury Management
We provide injury management services on an outsourced basis guaranteeing organisational compliance, highly effective injury management, detailed documentation and insightful planning. Arrangements are flexible to include total function management or as an overflow resource for return to work coordinators and/or injury managers.
Establishment of Provider Networks
Rehabilitation Services facilitates the establishment of a network of relevant providers of health services specific to the needs of individual organisations that allow direct input into the injury and health management process. Service standard agreements are negotiated with focus on convenience, quality and value.
Claims and Injury Management Helpline
We provide direct and on-call access to experience and expertise for those dealing with injury and claims management issues. We’re here to help navigate the complexities and impact of injuries on individuals, organisations, peers, finances and schemes – it’s what we do.
Good to Great Injury Management Training
Bridging the gap between good policy and good practice can be difficult. We offer a specialised training workshop to up-skill line managers, supervisors and directors in the most effective approach to achieving an exceptional workplace culture for the management of injuries - reducing compensation premiums and improving morale.
Injury Prevention
We offer a range of tailored training programs and assessments designed to develop awareness of workplace health and safety issues and best practices from ergonomic assessments to manual handling training. Training is developed to incorporate the functional requirements of individual workplaces with a focus on injury prevention, ranging from 20 minute high impact presentations to two day courses with audiences from factory floor to boardroom.
Complete OH&S Systems
Rehabilitation Services offers complete OHS management systems tailored to the needs of individual business environments. Our professionals analyse business needs and provide a structured and systematic approach to managing a wide range of occupational health and safety issues. Intervention is targeted according to need, ensuring legislative compliance and achieving best practice.
Policy & Procedure Development
Rehabilitation Services has the experience and expertise to quickly and cost-effectively develop user-friendly policy and procedure frameworks for most industry sectors. Effective and sustainable health and safety management requires the implementation of suitable policies and procedures.
Bookings and Referrals
We are here to help and are available to confidentially discuss your health and wellness needs. Our aim is to support you to realise your health potential.
Whether you are an individual, organisation or insurer we look forward to hearing from you.